![]() To Deny a request, answer the phone and then hang up. To Approve the request, answer the phone and then press any key. How do I do that?Ī: In order to authenticate using a phone: Q: I need to have DUO call me because I'm using my office phone. Enter in the passcode and click "Log In".Click the key icon on the right hand side.On the DUO screen, click "Enter a Passcode" and you will be prompted to enter a passcode. What should I do?Ī: If you are unable to receive a push, you may also request a passcode. Q: I don't have service and can't receive a push. Q: Can I have DUO automatically send me a push?Ī: Yes, follow these instructions(PDF) to learn more. DUO will ask you to “Approve” or “Deny” the login request. The notification will give you the details of where you are trying to log in from. You will have to call the IT Department at 80.Ī: A push is simply a notification that your smartphone will receive from the DUO app. What do I do now?Ī: If you have tried 10 times to use DUO and you have been locked out, you will need an administrator to bypass the log in for you. Q: I've tried too many times to use DUO and I'm locked out of my account. This will provide a backup just in case your cell phone is not available, and you won’t be locked out of your account! Here is a step by step instruction (PDF) for adding your office phone to DUO. Q: What if I don’t have my smartphone on me? Am I going to be locked out of my account?Ī: It is recommended to also add your office phone number after adding your smartphone to DUO. It is free to download.Ī: Although using a smartphone to authenticate is recommended, you can also use a tablet, landline, or a U2F token. Enter in a passcode which you get from the DUO app.įinancial Services recommends the “push” method as it is the easiest of the three methods.Ī: The DUO app is available for Android and iOS devices from the Google Play Store and Apple’s App Store respectively.Have DUO send you a "push" through the DUO app on your smartphone,.When you log into the eWeber portal with your username and password, you will have the option to do one of the following: ![]() Frequently Asked QuestionsĪ: DUO is a third party, 2-factor authentication system that the university has implemented to help protect access to your eWeber account in the event that your password is stolen and your account compromised. Please sign up here at the DUO Self Service page. All Financial Services employees need to sign up for DUO dual-authentication.
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